Carvia
A mobility app designed to simplify daily driving — from smart route planning to car maintenance reminders.
Industry
B2B AIaaS · Enterprise SaaS
Role
Automobiles · Digital Solutions
Team
Designer-Led Team (3D · 1PO · 2TPM · 3AI Sci · 2BE)
Duration
3 months
Context
Carvia’s early app felt cluttered and outdated, making it difficult for drivers to manage daily tasks like route planning, fuel tracking, and car maintenance reminders.
Without a unified flow, users often relied on multiple apps and manual notes. Carvia needed a clear, all-in-one solution that would simplify mobility and support everyday driving.
Core Product Challenges
Three constraints prevented the POC from operating as an enterprise product
The challenge was not visual consistency alone. The platform needed a product model that connected modules, workspaces, permissions, and system feedback into one understandable experience.
Three product-level constraints shaped the redesign:
Fragmented AI Modules
AI capabilities existed as isolated functions without a shared workflow, making it difficult to understand how modules connected or what users should do next.Undefined Multi-tenant Structure
Workspace, role, and permission concepts lacked a clear product model, limiting the platform’s ability to support enterprise collaboration.Low Visibility During AI Operations
Long-running AI tasks provided limited feedback about progress, system status, and possible next actions.
Discovery
The redesign set out to create a driver-first platform — smart, intuitive, and reliable.
Our aim was to help users plan routes efficiently, track expenses transparently, and stay on top of car health, all within a single cohesive experience.
A platform-wide heuristic review surfaced 43 experience and architecture gaps. Affinity mapping turned those findings into four product priorities, creating a roadmap that connected immediate usability fixes to longer-term platform structure.
Top Heuristic Violations
43
Audited gaps mapped across Nielsen's heuristics.
Consistency & Standards — 35% (15 items)
Visibility of System Status — 20% (9 items)
Efficiency & Flexibility — 16% (7 items)
User Control & Freedom — 14% (6 items)
Product Decisions
We developed a mobile-first design system with streamlined navigation and bold, automotive-inspired visuals.
By combining intelligent search, predictive suggestions, and a clean dashboard, Carvia delivers a smooth digital journey that keeps drivers focused on the road.
Impact
A clearer foundation for an enterprise AI platform
This work moved Vyin from a collection of technical capabilities toward a more coherent product model. It established shared priorities for module structure, workspace architecture, system feedback, and reusable interaction patterns. Because validated adoption and business metrics were unavailable, the outcome is presented as a product and delivery foundation rather than quantified impact.
Reflection
AI product design is an architecture problem before it is a UI problem
The central challenge was turning fragmented technical capabilities into a product experience that people could understand, trust, and scale. Working across discovery, UX architecture, interaction design, and delivery strengthened my ability to connect technical constraints with product decisions. Evidence that would strengthen this case further includes post-release usage signals, task-level usability findings, and stakeholder or customer feedback when those become available.
