Vista
A modern eye-care app that helps users track vision health and access personalized tips for better eyesight.
Industry
B2B AIaaS · Enterprise SaaS
Role
Health · Digital Solutions
Team
Designer-Led Team (3D · 1PO · 2TPM · 3AI Sci · 2BE)
Duration
3 months
Context
Vista’s first version lacked clarity and consistency, making it hard for users to track their vision health effectively. Navigation felt fragmented, and important features like checkup reminders or progress logs were hidden.
Users needed a simple, trustworthy app that makes vision care easy and accessible — not overwhelming. The brand required a fresh identity to match its mission of supporting long-term eye health.
Core Product Challenges
Three constraints prevented the POC from operating as an enterprise product
The challenge was not visual consistency alone. The platform needed a product model that connected modules, workspaces, permissions, and system feedback into one understandable experience.
Three product-level constraints shaped the redesign:
Fragmented AI Modules
AI capabilities existed as isolated functions without a shared workflow, making it difficult to understand how modules connected or what users should do next.Undefined Multi-tenant Structure
Workspace, role, and permission concepts lacked a clear product model, limiting the platform’s ability to support enterprise collaboration.Low Visibility During AI Operations
Long-running AI tasks provided limited feedback about progress, system status, and possible next actions.
Discovery
The redesign focused on creating a calm, user-friendly app that builds trust while providing practical tools for vision tracking.
We aimed to deliver a seamless experience where users can monitor eyesight changes, get personalized recommendations, and manage appointments with confidence.
A platform-wide heuristic review surfaced 43 experience and architecture gaps. Affinity mapping turned those findings into four product priorities, creating a roadmap that connected immediate usability fixes to longer-term platform structure.
Top Heuristic Violations
43
Audited gaps mapped across Nielsen's heuristics.
Consistency & Standards — 35% (15 items)
Visibility of System Status — 20% (9 items)
Efficiency & Flexibility — 16% (7 items)
User Control & Freedom — 14% (6 items)
Product Decisions
We built a modern, wellness-inspired interface with clear typography, soothing colors, and intuitive navigation.
From progress dashboards to appointment scheduling, every feature was streamlined into a cohesive flow — turning Vista into a reliable everyday companion for better eye health.
Impact
A clearer foundation for an enterprise AI platform
This work moved Vyin from a collection of technical capabilities toward a more coherent product model. It established shared priorities for module structure, workspace architecture, system feedback, and reusable interaction patterns. Because validated adoption and business metrics were unavailable, the outcome is presented as a product and delivery foundation rather than quantified impact.
Reflection
AI product design is an architecture problem before it is a UI problem
The central challenge was turning fragmented technical capabilities into a product experience that people could understand, trust, and scale. Working across discovery, UX architecture, interaction design, and delivery strengthened my ability to connect technical constraints with product decisions. Evidence that would strengthen this case further includes post-release usage signals, task-level usability findings, and stakeholder or customer feedback when those become available.
